Clinicians & Front-line Workers
Resources for Clinicians & Front-line Workforces
Clinicians, including psychologists, psychiatrists, emergency medicine specialists, GPs and nurses, have important roles to play in supporting the mental health and social and emotional wellbeing of Aboriginal and Torres Strait Islander people, and in preventing suicide.
Other front-line workers who provide services to Indigenous people can also make essential contributions. Social workers, youth workers, and any staff who support community programs and services, need to understand how Indigenous people may exhibit distress and how to respond to individuals, families and whole communities.
For some professionals, supporting Aboriginal and Torres Strait Islander people’s mental health and social and emotional wellbeing will be part of their education, training and supervision. For many others, their development in these domains will occur in the workplace, with limited formal oversight.
All workforces need to understand how to work with Indigenous people in a culturally responsive and safe way that supports positive and trusting relationships.
This section of the Manual includes resources that apply in all these situations.
Resources
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This short resource describes basic cultural competencies for clinical staff to work with Aboriginal and Torres Strait Islander patients and their families. Source: Queensland Government
Exploration and Design
This app is designed to be used by service providers and clients in a client session. It is available in iOS and Android versions and facilitates discussion about: Friends and family who help keep clients strong and healthy Personal strengths relating to spiritual and cultural, physical, family, social and work, and mental and emotional aspects of clients’ lives - represented visually as leaves on a tree Aspects of clients’ lives that take away their strength in the same four areas Setting client-driven goals for change to work on Plans for achieving their goals and steps towards goals It includes screening based on K5 and K10 scales and help-seeking prompts for people who score high levels of psychological distress. A youth version of the AIMhi app, AIMhi-y, is under development but not yet available for download. It is funded by Northern Territory PHN as part of the National Suicide Prevention Trial. Source: Menzies School of Health Research
Human Services Standards Evidence Guide
Working Together: Aboriginal and Torres Strait Islander Mental Health Principles and Practice
This resource provides information to assist health staff in delivering culturally respectful and responsive health services to Aboriginal people. It includes general information relating to terminologies, customs, history and protocols, as well as locally specific information for Northern Sydney. Source: Northern Sydney Local Health District
This toolkit helps people to recognise and take action where there is a risk of suicide. Source: Lifeline Information Services
This framework supports Indigenous and non-Indigenous organisations to improve their cultural security, both for employees and for clients/patients. While developed specifically for the Kimberley, the principles are likely to be valuable in other regions. The framework sets out performance targets under four categories: Professional development of the workforce The workplace environment Care models Systems and processes Source: Kimberley Aboriginal Health Planning Forum
Policies & Position Statements
From Clinical and Peak Groups
This section of the Manual outlines the policies and positions of key groups in relation to Aboriginal and Torres Strait Islander people’s mental health and social and emotional wellbeing, highlights the commitments of these groups to improving outcomes for Indigenous people, and describes the expectations on their members.
Professional bodies and sector peak organisations have a strong influence on how their members practise. This is true at an individual level, in terms of professional standards and continuing professional development. It also applies at an organisational level, as service providers influence and are influenced by the collective decisions of peak groups.
Australia has multiple Indigenous organisations which focus holistically on the health, mental health and social and emotional wellbeing of Aboriginal and Torres Strait Islander people, and/or on the education and employment of Indigenous people in health professions.
Mainstream clinical professional representative organisations may be less focused on and/or less capable in supporting Aboriginal and Torres Strait Islander people. The intersection between clinical and cultural support may sometimes be a particular challenge for mainstream clinicians.
Published policies and positions with regard to the mental health and social and emotional wellbeing of Aboriginal and Torres Strait Islander people from both groups are summarised here.
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Guidelines for Best Practice Psychosocial Assessment of Aboriginal and Torres Strait Islander People Presenting to Hospital with Self-harm and Suicidal Thoughts
The Healing Foundation is a national Aboriginal and Torres Strait Islander organisation that partners with communities to address the ongoing trauma caused by actions including the forced removal of children from their families.
IAHA is a national, member-based organisation that leads sector workforce development and support, to improve the health and wellbeing of Aboriginal and Torres Strait Islander peoples.
Cultural Respect Framework 2016-2026 for Aboriginal and Torres Strait Islander Health
The Coalition of Peaks is made up of more than 50 Aboriginal and Torres Strait Islander community-controlled peak and member organisations across Australia that have come together as an act of self-determination to work with Australian governments on a new National Agreement on Closing the Gap, agreed in 2020.
The LIME Network advocates for improved teaching and learning about Indigenous health in medical schools, as well as for best practice in the recruitment and retention of Indigenous medical students and trainees.
Human Services Standards Evidence Guide
Coroner's Court Resources
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